Privacy Policy

Introduction

At Collateraldf S.L. ("we", "our" or "the company"), we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website collateraldf.com and our real estate crowdlending services.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal identification information: name, email address, phone number, postal address.
• Financial information: data necessary to process investments and comply with applicable regulations.
• Browsing data: IP address, browser type, pages visited, time spent on the site.
• Voluntarily provided information: inquiries, comments and communications with our team.

Use of Information

We use the collected information for the following purposes:

• Provide and maintain our real estate crowdlending services.
• Process transactions and send related notifications.
• Improve and personalize the user experience.
• Comply with legal and regulatory obligations, including those established by the CNMV.
• Send marketing communications with your prior consent.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include data encryption, access controls and regular security audits.

Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: request information about the personal data we hold about you.
• Right of rectification: correct inaccurate or incomplete data.
• Right of erasure: request the deletion of your personal data.
• Right to portability: receive your data in a structured format.
• Right to object: object to the processing of your data in certain circumstances.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting or reporting requirements. The specific retention period depends on the type of information and applicable regulatory requirements.

Third Parties

We may share your information with trusted third parties who help us operate our website and provide services, always under strict confidentiality agreements. We do not sell your personal information to third parties.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

privacy@collateraldf.com

Calle Gran Vía 45, 4th Floor, 28013 Madrid, Spain